Frequently Asked Questions
Everything you need to know about shopping with Tangelos UK.
What are your shipping rates and delivery times within the UK?
We offer free standard delivery on all UK orders over £50. For smaller orders, a flat rate of £4.95 applies. Standard shipping typically takes 3-5 business days, while express options are available at checkout.
What is your return policy for home decor items?
We want you to love your home. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund, provided they are in their original packaging and unused condition.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website so you can monitor your delivery's progress.
Do you offer international shipping outside of the UK?
Currently, Tangelos UK focuses on serving our local customers within the United Kingdom to ensure the fastest delivery times and best service for home goods.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I care for my Tangelos UK textiles and furniture?
Each product comes with a specific care label. Generally, we recommend gentle cleaning for textiles and avoiding direct sunlight for wooden furniture to maintain the longevity and color of your pieces.